To enhance customer service and accessibility, Ncell has introduced a new service model by launching its first-ever ‘Ncell Shop-in-Shop’.

The pilot outlet officially began operations on Thursday in Bhairahawa.

This inaugural Shop-in-Shop was established with Ncell’s Point of Sales (PoS) partner, New Lumbini A 2 Z Mobile, in Mailawar, Bhairahawa.

During a special ceremony to mark the occasion, Stephen Rodriguez, Ncell’s Chief of Staff, inaugurated the outlet.

Designed to offer convenience and full service, the Shop-in-Shop enables customers to access the same range of services available at Ncell Centres.

Visitors can purchase new SIM cards, recharge accounts, update their KYC information, reverify SIM ownership, buy popular data packs such as Sadhain ON Renewal, upgrade to eSIM, configure internet settings, and seek support for other services.

“Our customers can now access all Ncell services from a nearby Shop-in-Shop. This is a model we intend to expand throughout the country.”