Lalitpur Metropolitan City launches app for people to register complaintsMayor Chiri Babu Maharjan says this is a step forward to make the metropolis a ‘smart city’.
Lalitpur Metropolitan City has released an app with which its citizens can now directly lodge their complaints to the city officials staying at home.
City’s mayor Chiri Babu Maharjan on Monday inaugurated the app named ‘LMC City Police,’ amid a function.
“This is the best way to lodge complaints or any wrongdoing that has been taking place within the city and the city police is standby to take action and shoot down the problem,” said Maharjan.
With this new app, Lalitpur Metropolitan City has asked its citizens to post problems with pictures like that of leaking drainage, of electric poles that need to be relocated, and problems of stray animals.
“This is a step ahead to materialise our smart city drive,” said Maharjan. “We encourage people to download this app and lodge their problem directly to the city police. Complainants' names will be kept secret.”
With the app people who stay within the metropolitan city can get information of ongoing construction or any development work according to Raju Man Maharjan, spokesperson at the city.
“Now people need not come to the city to complain, they can directly post their problems or any mismanagement within the city,” said the spokesman.
After logging into the app, anyone can get contact details of city officials.
Sitaram Hachhetchu, chief of the implementation division at the city said with this new technology, the city police can solve the problem very fast.
After Hachhetchu was appointed as the new chief of the city police, footpath encroachment, the problem of street vendors and other public awareness programmes have been getting priority.