SecurityPal, a ‘consolidated solution’ for completing security reviews and questionnaires, unveiled a security operations command centre in Kathmandu on Tuesday. The inauguration ceremony saw the presence of United States ambassador to Nepal Dean R Thompson.

“To see a company like SecurityPal starting up and engaging so many dynamic people from Nepal but also the interplay that’s happening with them and your customer base around the world is really something wonderful to behold and something exciting to be part of,” Thompson said at the function.

The command centre provides SecurityPal’s customers with dedicated support including its latest feature—native language support in Japanese, German, Spanish, Portuguese and French, among others, the company said in a statement.

This also serves to bolster SecurityPal’s proprietary ‘Augmented Intelligence’ approach to solving the critical pain point, the statement added.

“Most solutions in the market are over-reliant on artificial intelligence which has shown a tendency to be confidently incorrect, introducing non trivial risk for deals and security teams,” said Sunil Chhaya, general partner at Kearny Jackson, a firm that backs tech companies at their early stages. “SecurityPal has astutely deconstructed the problem and applied the technology at the right points of the value chain in conjunction with experienced in-house security analysts.”

The command centre also helps scaling companies and enterprises tackle the complex and evolving nature of security reviews and questionnaires, the statement further read.

The command centre will serve as a hub for the company’s security professionals to collaborate, share knowledge and best practices, and provide customised support to each of its customers, the company said.

“For the modern security-sensitive enterprise, security reviews and questionnaires are a 24/7 occurrence,” said Pukar Chandra Hamal, founder and chief executive officer of SecurityPal. “That demand necessitates robust ‘always-on’ operations. This is why we are thrilled to expand our global footprint and deepen our commitment to providing the best possible coverage for the customers.”