The Office of the Prime Minister and Council of Ministers (OPMCM) on Tuesday said six ministries have failed to hear the complaints people lodged at Hello Sarkar desk.

During the four years of the establishment of Hello Sarkar desk at OPMCM, the ministries to address the complaints less than 50 percent were- Ministry of Foreign Affairs, Ministry of Urban Development, Ministry of Physical Infrastructures and Transport, Ministry of Federal Affairs and Local Development, Ministry of Defense and Ministry of Science, Technology and Environment.

Other bodies to address less than 50 percent of complaints are Higher Secondary Education Board, Secretariat of the National Planning Commission, and Public Procurement Monitoring Office.

OPMCM Secretary Shreedhar Sapkota said the ministries and other offices hearing less number of complaints were directed to free up time to heed more number of grievances. The every month meeting of the Secretary hold discussion on it.

The Hello Sarkar desk was set up at OPMCM in Kartik 2056BS. During this period, a total of 40,794 complaints were lodged. Among these, 91 percent were settled.